SERVICE CANCELLATION POLICY
To ensure transparency and avoid potential issues, Rinjani Hiking Tour has a clear cancellation policy in place:
- Chargeable Cancellation:
- Last Minute Cancel within 24 hours: Full charge or non-refundable deposit.
- Bookings made within 7 days, cancelled within 3 days: 50% charge of total price.
- Bookings made within 3 days: Full payment in advance, as our trekking operators secure Rinjani tickets upon confirmation.
Force Majeure:
We understand unforeseen circumstances. Free cancellations apply to events beyond control, such as earthquakes, airplane crashes, sinking ships, accidents, heart attacks, and Covid-related issues.
Amended Bookings:
- Certain conditions, like sickness (e.g., dengue fever, Covid infection), visa extensions, or post-party hangovers, may warrant amendments. Please email us at rinjanihikingtour@gmail.com or contact us Here
- Show The Mount Rinjani Trekking Availability Here
Package Inclusions:
Your booking includes:
- Pickup and Drop-off: From any location in Lombok to Senaru, Sembalun, Senggigi, or your next destination within Lombok.
- Accommodation: A night’s stay in Senaru village before the trek.
- Guidance: Expert trekking guides and experienced porters.
- Refreshments: Mineral water, tea, coffee, hot chocolate, soft drinks, and snacks.
- Meals: Three meals a day throughout the trek.
- Equipment: Tent for two, sleeping bag, mattress, and toilet tent.
- Insurance: Trekking insurance coverage.
- Entrance: Tickets and donations for Rinjani National Park.
- Senaru Panorama Walk: Experience the beauty of Senaru with a walk to the waterfalls.
Price excludes:
- Headlamp/hand torch.
- Small bag/daily pack.
- Trekking shoes, rain jacket, long pants, gloves.
- Airline ticket.
- Extra porter for own luggage.
- Tips for guide and porters.
For an unforgettable Mount Rinjani experience, choose Rinjani Hiking Tour.